Frequently Asked Questions
Everything you need to know about your Markberg leather accessories.
What materials are Markberg products made of?
Markberg products are primarily crafted from high-quality genuine leather sourced from certified tanneries. We also offer a sustainable 'Recycled' collection made from 100% recycled plastic bottles.
How long does shipping take and what is the cost?
We offer worldwide shipping. Delivery typically takes 2-5 business days within Europe and 5-10 business days for international orders. Shipping costs are calculated at checkout based on your location.
What is your return policy?
You can return your items within 14 days of receipt. Products must be in their original condition with all tags attached. Please use our online return portal to generate a shipping label.
How do I care for my leather bag?
To ensure longevity, we recommend treating your leather items with a leather protector spray before use. Avoid prolonged exposure to direct sunlight and moisture. Use a damp cloth for light cleaning.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
Are your products produced ethically?
Yes, social responsibility is a core value at Markberg. We work closely with our manufacturers to ensure fair working conditions and comply with international labor standards and environmental regulations.